You can contact the TennCare Advocacy Program by phone, fax, e-mail, or by mail.

If you are a TennCare enrollee, or are working on behalf of a TennCare enrollee, these are the phone numbers to use to speak with an Advocacy Counselor. Counselors are available Monday – Friday, 8 am – 6 pm (Central time). Please note the various languages available:

Advocacy services in English: 1-800-722-7474 Nashville area: 615-313-9972

Advocacy services in Spanish: 1-800-254-7568 Nashville area: 615-227-7568

Advocacy services in Amharic: Nashville area: 615-313-9975

Advocacy services in Arabic: 1-877-652-3046 Nashville area: 615-313-9840

Advocacy services in Bosnian, Croatian, or Serbian: 1-877-652-3069 Nashville area: 615-313-9382

Advocacy services in Burmese: Coming Soon.

Advocacy services in Dinka or other dialects spoken in the Sudan: Nashville area: 313-9974

Advocacy services in Farsi: Coming Soon.

Advocacy services in French: Coming Soon.

Advocacy services in Kurdish: 1-877-652-3046 Nashville area: 615-313-9840

Advocacy services in Russian: Coming Soon.

Advocacy services in Somali: 1-877-652-3054 Nashville area: 615-313-9894

Advocacy services in Vietnamese: 1-800-269-4901 Nashville area: 615-313-9899

Outreach Services: 1-800-269-4038 Nashville area: 615-244-0488

Children’s Advocacy Services: 1-877-857-7856 Nashville area: 615-313-9976 (For children in state custody)

TTY services (for persons with hearing impairments who use a TTY machine): 1-800-772-7647 Nashville area: 615-313-9240

General information: info@tenncareadvocacy.org

Fax: 615-313-9242

Mailing address: TennCare Advocacy Program P.O. Box 281858 Nashville, TN 37228

Office Phone: 615-313-9841 (not for client use)