Contact someone about your TennCare related issue:

The TennCare Advocacy Program works for TennCare enrollees, or those eligible for TennCare, who are experiencing difficulty accessing necessary medical care. Our goal for this web site is to make information available to TennCare enrollees and those working on their behalf. It is our hope that the information on this web site, whether developed by us or by others and made available here, will be helpful to all who need assistance navigating the TennCare system. Read More About The TennCare Advocacy Program...

Key Phone Numbers
  • TennCare questions: Family Assistance Center at 1-866-311-4287 (www.tennessee.gov/tenncare)
  • Safety Net questions: Health Options Hotline at 1-888-486-9355
  • Medicare questions: State Health Insurance Program at 1-877-801-0044
Frequently Asked Questions  
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Helpful Links  
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*Please note that the information on this site is prepared and maintained by the TennCare Advocacy Program, and not the Bureau of TennCare. We want to help you understand the TennCare program and the benefits that you are entitled. However, if you wish to contact the Bureau of TennCare, you should visit their website at http://state.tn.us/tenncare

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